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Phone: 1.888.779.8480 email: info@rstonefirm.com
RSA Privacy Policy
This is the web site of RSA (Richard Stone & Associates), RSA’s website is located
at https://www.rstonefirm.com/ (its “website”) is not intended for individuals less than the age of eighteen
and RSA does not knowingly collect data relating to individuals less than the age of eighteen.
Nothing in this privacy statement is intended to contradict your rights under the Fair Debt Collection
Practices Act. RSA will not disclose any information to third parties that is otherwise prohibited by the
FDCPA.
Data Controller
RSA is the data controller and responsible for your personal data.
Questions, comments, and complaints about RSA’s data practices or this privacy policy can be submitted
to:
2450 Louisiana St. Ste. 400-528
Houston, TX 77006
We can be reached via e-mail at info@rstonefirm.com or you can reach us by telephone at 1-888-779-
8480.
Protecting your privacy is extremely important to RSA. We strive to keep your personal information
confidential. By ensuring that you are aware of and understand the RSA Privacy Policy, we can provide
you with better service. Please take a moment to read the following policy to learn how we handle your
personal information.
Why we collect personal information
Personal information is collected for the purpose of debt recovery in a lawful manner and remains part of
our records until we determine the information is no longer needed, or we are required by law to delete
such information. We will collect the minimum amount of data necessary to collect debt.
We will not collect additional categories of personal information or use the personal information we
collected for materially different, unrelated, or incompatible purposes without providing you notice. We do
not sell and will not sell your personal information.
How we collect personal information
We collect most of this personal information directly from our clients for whom we provide services to, as
well as from you by telephone, written correspondence through the mail, email, or fax, by viewing public
media/network pages, or other information available online. However, we may also collect information:
- From publicly accessible sources (e.g., property records or court records);
- From your transactions with us.
- From our service providers (e.g., letter vendor, payment processing vendors, call analytics
vendor, and/or electronic signature service provider);
Directly from a third party (e.g., third parties contacted during location activities pursuant to
15 U.S.C. §1692b, such as your friends, neighbors, relatives, and/or employer);
Consumer reporting agencies (CRAs) - From a third party with your consent (e.g., your authorized representative and/or attorney);
and - From activity on our website.
When we disclose personal information
RSA may share personally identifiable information it collects with its employees who need to know that
information to provide services to you. Except as provided below, RSA does not share or disclose any
personally identifiable information to any company or marketing group external to RSA. RSA may,
however, share aggregate information with other persons or entities for purposes determined by RSA to
be appropriate under the law. For example, RSA may share your personal information with third parties to
the extent it is reasonably necessary to manage or service your account, process payment, fulfill a
transaction, provide customer service, or as otherwise authorized by law.
Further, RSA may disclose personally identifiable information (i) to another entity with which RSA enters
or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation,
acquisition, or asset purchase, (ii) to a third party pursuant to a subpoena, court order, or other form of
legal process or in response to a request by or on behalf of any local, state, federal, or other government
agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal
process, or in connection with litigation brought against, or on behalf of, RSA, where appropriate, (iii) to a
third party if determined by RSA in its sole judgment that such disclosure is appropriate to protect the life,
health, or property of RSA or any other person or entity, all in compliance with applicable law, (iv) to third
parties as authorized or designated by you, or (v) to conduct any other legitimate business activity not
otherwise prohibited by law The foregoing is not intended to obviate or displace any legal obligations or
duties applicable to RSA.
E-mail posted or sent to RSA may not be secure against interception by unauthorized individuals. To
protect against interception by unauthorized individuals, or because we cannot verify your identity, we
may be unable to respond to e-mail requests concerning accounts placed for collection unless you have
requested or authorized us to do so.
Sharing your information with Consumer Reporting Agencies
Consumer Reporting Agencies (CRAs) collect and maintain information on consumer and business credit
profiles on behalf of organizations in the United States. We share information about you with CRAs and
may carry out periodic searches with them to verify your identity or manage your account.
Details of your account(s) with us will be sent to CRAs and recorded by them. This information may be
supplied by CRAs and may be used and searched by us and other organizations, such as debt collection
agencies, in order to:
- consider applications for credit and credit related services;
- locate debtors and recover debts; and
- manage your accounts.
SAR may furnish account information to Experian, Equifax, and Trans Union. You have a right to obtain
an annual copy of your credit file from CRAs by visiting https://www.annualcreditreport.com.
How we protect your personal information
RSA safeguards the security of the data you send us with physical, electronic, and managerial
procedures. We urge you to take every precaution to protect your personal data when you are on the
Internet. Change your passwords often, use a combination of letters and numbers, and make sure you
use a secure browser.
We adopt appropriate data collection, storage and processing practices and security measures to protect
against unauthorized access, alteration, disclosure or destruction of your personal information, username,
password, transaction information and data stored on our website.
The confidentiality of any communication or material transmitted to or from RSA via the website or via e-
mail cannot be, and is not, guaranteed. You acknowledge that the technical processing and transmission
of the website’s content may be transferred unencrypted and involve: (a) transmissions over various
networks; and (b) changes to confirm and adapt to technical requirements of connecting networks or
devices.
Collecting other personal information
When you browse RSA’s web site, you are able to do so anonymously. Generally, we do not collect
personal information when you browse — not even your email address. Your browser, however, does
automatically tell us the type of computer and operating system you are using.
Like many web sites, the RSA’s web site uses “cookie” technology. When you first connect to our site, the
cookie identifies your browser with a unique, random number. The cookies we use do not reveal any
personal information about you. Cookies help us understand which parts of our web sites are the most
popular, where our visitors are going, and how long they spend there. We use cookies to study traffic
patterns on our site so we can make the site even better. Users may choose to set their web browser to
refuse cookies, or to alert the user when cookies are being sent. If they do so, note that some parts of the
website may not function properly.
How Long We Keep Your Information
RSA will retain your personal data for seven years, or as otherwise required by law. RSA thereafter
deletes or anonymizes such information in accordance with applicable laws.
Third-Party Web Beacons
We use automated devices and applications, such as Google Analytics (see privacy policy and opt-out),
to evaluate usage of our web site. We use these tools to help us improve our services, performance, and
user experiences. These entities may use cookies and other tracking technologies to perform their
services. We do not share your personal information with these third parties.
Our company-wide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines
to every RSA employee and staff member.
- RSA does not knowingly solicit personal information from children or send them requests for
personal information. - The RSA web site may contain links to other sites. RSA does not share your personal
information with those web sites and is not responsible for their privacy practices. We
encourage you to learn about the privacy policies of those companies. - If we are going to use your personal information differently from that stated at the time of
collection, we will try to contact you via email using the most recent information we have. If
you have not given us permission to communicate with you, you will not be contacted, nor
will we use your personal information in a new manner.
RSA’s Privacy Policy is subject to change at any time. We encourage you to review the privacy policy
regularly for any changes.
California Residents – Your Legal Rights
- The right to access personal information – You have the right to request access to your
personal information that we collected about you, subject to certain exceptions. - The right to delete personal information –You have the right to request that we delete
your personal information, however, state and federal law or our clients may prohibit us from
deleting personal information, which RSA or its clients will disclose to you. - The right to non-discrimination – We will not discriminate against you if you exercise any
of these rights. - The right to an authorized agent – You can designate an authorized agent to make any of
these requests by providing your express written authorization. We must be able to verify
your identity and the authorization must include the authorized agent’s name, address,
telephone number, and email address (for providing the personal information collected or to
respond to a request for deletion). If you wish to exercise any of these rights, please contact
SAR by doing one of the following:
- Submit it online to info@rstonefirm.com.
- By mailing a request to:
Richard Stone & Associates
2450 Louisiana St. Ste. 400-528
Houston, TX 77006 - Calling us at 888-779-8480
- If you choose to contact directly by [email/phone/in writing], you will need to provide us with:
Enough information to identify you [e.g., your full name, address and customer or matter
reference number]; - Proof of your identity and address (e.g., a copy of your driving license and a recent utility or
credit card bill); and - Describe your request with sufficient detail that allows us to properly understand, evaluate
and respond to it.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the
person making the request is the person about whom we collected information or is someone authorized
to act on such person’s behalf. RSA is not responsible for the security or confidentiality of any information
once it has been provided to you.
Terms of Service
This web site is provided for information purposes only. It is not intended as legal advice and should not
be relied upon as legal advice. Nothing transmitted from this web site establishes an attorney-client
relationship between you and RSA. RSA is not a law firm.
The legal principles stated at this web site may vary for each individual or from state to state. Should you
have legal questions, RSA recommends you consult an attorney.
This document was last updated on January 1, 2024
© Copyright 2021Richard Stone & Associates - All Rights Reserved
RSA Privacy Policy
This is the web site of RSA (Richard Stone & Associates), RSA’s website is located
at https://www.rstonefirm.com/ (its “website”) is not intended for individuals less than the age of eighteen
and RSA does not knowingly collect data relating to individuals less than the age of eighteen.
Nothing in this privacy statement is intended to contradict your rights under the Fair Debt Collection
Practices Act. RSA will not disclose any information to third parties that is otherwise prohibited by the
FDCPA.
Data Controller
RSA is the data controller and responsible for your personal data.
Questions, comments, and complaints about RSA’s data practices or this privacy policy can be submitted
to:
2450 Louisiana St. Ste. 400-528
Houston, TX 77006
We can be reached via e-mail at info@rstonefirm.com or you can reach us by telephone at 1-888-779-
8480.
Protecting your privacy is extremely important to RSA. We strive to keep your personal information
confidential. By ensuring that you are aware of and understand the RSA Privacy Policy, we can provide
you with better service. Please take a moment to read the following policy to learn how we handle your
personal information.
Why we collect personal information
Personal information is collected for the purpose of debt recovery in a lawful manner and remains part of
our records until we determine the information is no longer needed, or we are required by law to delete
such information. We will collect the minimum amount of data necessary to collect debt.
We will not collect additional categories of personal information or use the personal information we
collected for materially different, unrelated, or incompatible purposes without providing you notice. We do
not sell and will not sell your personal information.
How we collect personal information
We collect most of this personal information directly from our clients for whom we provide services to, as
well as from you by telephone, written correspondence through the mail, email, or fax, by viewing public
media/network pages, or other information available online. However, we may also collect information:
- From publicly accessible sources (e.g., property records or court records);
- From your transactions with us.
- From our service providers (e.g., letter vendor, payment processing vendors, call analytics
vendor, and/or electronic signature service provider);
Directly from a third party (e.g., third parties contacted during location activities pursuant to
15 U.S.C. §1692b, such as your friends, neighbors, relatives, and/or employer);
Consumer reporting agencies (CRAs) - From a third party with your consent (e.g., your authorized representative and/or attorney);
and - From activity on our website.
When we disclose personal information
RSA may share personally identifiable information it collects with its employees who need to know that
information to provide services to you. Except as provided below, RSA does not share or disclose any
personally identifiable information to any company or marketing group external to RSA. RSA may,
however, share aggregate information with other persons or entities for purposes determined by RSA to
be appropriate under the law. For example, RSA may share your personal information with third parties to
the extent it is reasonably necessary to manage or service your account, process payment, fulfill a
transaction, provide customer service, or as otherwise authorized by law.
Further, RSA may disclose personally identifiable information (i) to another entity with which RSA enters
or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation,
acquisition, or asset purchase, (ii) to a third party pursuant to a subpoena, court order, or other form of
legal process or in response to a request by or on behalf of any local, state, federal, or other government
agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal
process, or in connection with litigation brought against, or on behalf of, RSA, where appropriate, (iii) to a
third party if determined by RSA in its sole judgment that such disclosure is appropriate to protect the life,
health, or property of RSA or any other person or entity, all in compliance with applicable law, (iv) to third
parties as authorized or designated by you, or (v) to conduct any other legitimate business activity not
otherwise prohibited by law The foregoing is not intended to obviate or displace any legal obligations or
duties applicable to RSA.
E-mail posted or sent to RSA may not be secure against interception by unauthorized individuals. To
protect against interception by unauthorized individuals, or because we cannot verify your identity, we
may be unable to respond to e-mail requests concerning accounts placed for collection unless you have
requested or authorized us to do so.
Sharing your information with Consumer Reporting Agencies
Consumer Reporting Agencies (CRAs) collect and maintain information on consumer and business credit
profiles on behalf of organizations in the United States. We share information about you with CRAs and
may carry out periodic searches with them to verify your identity or manage your account.
Details of your account(s) with us will be sent to CRAs and recorded by them. This information may be
supplied by CRAs and may be used and searched by us and other organizations, such as debt collection
agencies, in order to:
- consider applications for credit and credit related services;
- locate debtors and recover debts; and
- manage your accounts.
SAR may furnish account information to Experian, Equifax, and Trans Union. You have a right to obtain
an annual copy of your credit file from CRAs by visiting https://www.annualcreditreport.com.
How we protect your personal information
RSA safeguards the security of the data you send us with physical, electronic, and managerial
procedures. We urge you to take every precaution to protect your personal data when you are on the
Internet. Change your passwords often, use a combination of letters and numbers, and make sure you
use a secure browser.
We adopt appropriate data collection, storage and processing practices and security measures to protect
against unauthorized access, alteration, disclosure or destruction of your personal information, username,
password, transaction information and data stored on our website.
The confidentiality of any communication or material transmitted to or from RSA via the website or via e-
mail cannot be, and is not, guaranteed. You acknowledge that the technical processing and transmission
of the website’s content may be transferred unencrypted and involve: (a) transmissions over various
networks; and (b) changes to confirm and adapt to technical requirements of connecting networks or
devices.
Collecting other personal information
When you browse RSA’s web site, you are able to do so anonymously. Generally, we do not collect
personal information when you browse — not even your email address. Your browser, however, does
automatically tell us the type of computer and operating system you are using.
Like many web sites, the RSA’s web site uses “cookie” technology. When you first connect to our site, the
cookie identifies your browser with a unique, random number. The cookies we use do not reveal any
personal information about you. Cookies help us understand which parts of our web sites are the most
popular, where our visitors are going, and how long they spend there. We use cookies to study traffic
patterns on our site so we can make the site even better. Users may choose to set their web browser to
refuse cookies, or to alert the user when cookies are being sent. If they do so, note that some parts of the
website may not function properly.
How Long We Keep Your Information
RSA will retain your personal data for seven years, or as otherwise required by law. RSA thereafter
deletes or anonymizes such information in accordance with applicable laws.
Third-Party Web Beacons
We use automated devices and applications, such as Google Analytics (see privacy policy and opt-out),
to evaluate usage of our web site. We use these tools to help us improve our services, performance, and
user experiences. These entities may use cookies and other tracking technologies to perform their
services. We do not share your personal information with these third parties.
Our company-wide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines
to every RSA employee and staff member.
- RSA does not knowingly solicit personal information from children or send them requests for
personal information. - The RSA web site may contain links to other sites. RSA does not share your personal
information with those web sites and is not responsible for their privacy practices. We
encourage you to learn about the privacy policies of those companies. - If we are going to use your personal information differently from that stated at the time of
collection, we will try to contact you via email using the most recent information we have. If
you have not given us permission to communicate with you, you will not be contacted, nor
will we use your personal information in a new manner.
RSA’s Privacy Policy is subject to change at any time. We encourage you to review the privacy policy
regularly for any changes.
California Residents – Your Legal Rights
- The right to access personal information – You have the right to request access to your
personal information that we collected about you, subject to certain exceptions. - The right to delete personal information –You have the right to request that we delete
your personal information, however, state and federal law or our clients may prohibit us from
deleting personal information, which RSA or its clients will disclose to you. - The right to non-discrimination – We will not discriminate against you if you exercise any
of these rights. - The right to an authorized agent – You can designate an authorized agent to make any of
these requests by providing your express written authorization. We must be able to verify
your identity and the authorization must include the authorized agent’s name, address,
telephone number, and email address (for providing the personal information collected or to
respond to a request for deletion). If you wish to exercise any of these rights, please contact
SAR by doing one of the following:
- Submit it online to info@rstonefirm.com.
- By mailing a request to:
Richard Stone & Associates
2450 Louisiana St. Ste. 400-528
Houston, TX 77006 - Calling us at 888-779-8480
- If you choose to contact directly by [email/phone/in writing], you will need to provide us with:
Enough information to identify you [e.g., your full name, address and customer or matter
reference number]; - Proof of your identity and address (e.g., a copy of your driving license and a recent utility or
credit card bill); and - Describe your request with sufficient detail that allows us to properly understand, evaluate
and respond to it.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the
person making the request is the person about whom we collected information or is someone authorized
to act on such person’s behalf. RSA is not responsible for the security or confidentiality of any information
once it has been provided to you.
Terms of Service
This web site is provided for information purposes only. It is not intended as legal advice and should not
be relied upon as legal advice. Nothing transmitted from this web site establishes an attorney-client
relationship between you and RSA. RSA is not a law firm.
The legal principles stated at this web site may vary for each individual or from state to state. Should you
have legal questions, RSA recommends you consult an attorney.
This document was last updated on January 1, 2024
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